Get in touch with Generationrich

What we can help with

This site exists to explain, in plain language, how models represent the collection, processing, storage and transmission of information, and to correct common misunderstandings about that process. If you have a question about anything covered on the topic pages, or you think a particular myth deserves its own explanation, that is exactly the kind of message we want.

We are also glad to hear from readers who spot an inaccurate statement, an unclear example, or a case where an everyday illustration does not hold up under scrutiny. Corrections improve the site for everyone who reads it afterwards, and we take them seriously.

What we cannot help with

We do not offer personal advice about any specific decision, financial or otherwise, and we do not review or comment on particular products, services, tools or companies. The site is deliberately kept free of commercial recommendations, and messages asking for that kind of guidance will not receive a substantive reply.

We also cannot provide technical support for software, systems, or platforms. Our subject is the general logic of how information processes are modelled, not the operation of any particular application.

How to reach us

The most reliable way to contact us is by email at support@generationrich.cfd. Include enough detail that we can find the relevant page if your message relates to something you read, such as the topic name or a short quote from the passage in question.

If you would rather call, you can reach us on +44 161 496 0548 during normal office hours. For written correspondence, our postal address is 97 Harbour Road, BS1 5JF Bristol, United Kingdom. We are a small, editorially focused operation, so please allow time for a considered reply rather than an immediate one.

What happens after you write to us

Every message is read by someone involved in producing the site's content, not routed through an automated system. Straightforward questions usually receive a reply within a few working days. Corrections that require us to check a source or reconsider an example may take longer, since we would rather be accurate than fast.

If your message leads to a change on the site, we may not always be able to notify you individually, but substantive corrections are reflected in the material itself, and the most recent update date on each page is kept current so returning readers can see what has changed.